Provide customer support, unify customer data and accept payments for your products across all popular messaging platforms, in just a few minutes
Conversations can start with a bot and jump to a human (human in the loop) when it’s time. Powerful routing capabilities are built-in.
Start chatting with the people who visit your website. Gather quality feedback and valuable real-time insight into your customers.
With KoalaChat you will always be able to captivate your customers with the richest messaging capabilities. Customers can schedule appointments, see maps, and buy tickets in just one-click, on any platform.
It’s easy to have the full context for customer interactions – no matter how many platforms it starts and stops on. Seamlessly let users jump from SMS to Messenger to Email. From your vantage point, it’s just one conversation.
Chatbots on KoalaChat instantly get access to all supported KoalaChat channels. Through one easy-to-use API we’re on top of channel integrations so you don’t have to be.
Build your chatbot on any platform (or clone the KoalaBot sample to get started quickly). All conversations will be routed and synced to the messaging channels and business systems you choose.
Notifications are instantly delivered on the channel that the user is most likely to be engaged and available to chat, ensuring you always get a reply. Conversations remain synced in real-time across all channels and devices.
Send messages, read/write user data, get instantly notified of new messages, or fetch any of the data for reporting purposes.
Choose to route or forward messages your software receives to one or many of KoalaChat's connected apps.
Bots can help you automate common workflows, but nothing beats the soft touch of a personal interaction. That’s why KoalaChat lets you bring humans in the loop when you decide it’s time.
Delight your customers with the most engaging conversational experience
You can send action buttons, collect payments, send receipts and more. No technical skills required.
Conversations naturally happen over time in different places. That’s why customers can start a live conversation on your website and finish it in the app of their choice, while you retain a full conversation history.
All data transfer is encrypted using SSL. We enforce the strictest organizational security policies and coding guidelines across KoalaChat.
Your email will not be shared with anyone. That’s rude, and we’re not.